Terms of Service

Effective Date: 01/01/2025

Welcome to Doo-doo Gone! By scheduling and using our pet waste removal services, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Doo-doo Gone offers residential pet waste removal services, including:

• One-time cleanups

• Weekly and bi-weekly maintenance

• Additional services as requested and agreed upon

Services are performed on the scheduled date unless affected by inclement weather, holidays, or unforeseen circumstances.

2. Pricing & Payments

• Rates for services are based on yard size, number of pets, and service frequency.

• Travel fees may apply for locations outside our standard service area.

• Payment is due at the time of service unless a recurring payment plan has been arranged.

• We accept cash, credit and e-transfer.

• Late payments may result in service suspension until the balance is paid.

3. Client Responsibilities

• Clients must ensure that the yard is accessible on the scheduled service day. Locked gates or obstructions preventing access may result in a missed visit, subject to a full-service charge.

• Aggressive pets must be secured during the visit to ensure the safety of our team.

• Clients must notify us at least 24 hours in advance for any schedule changes or cancellations.

4. Cancellations & Refunds

• Cancellations made within 24 hours of a scheduled service may be subject to a cancellation fee.

• Refunds are not provided for services already rendered.

• If you are dissatisfied with a service, please contact us within 24 hours so we can address any concerns.

5. Liability & Limitations

• Doo-doo Gone is not responsible for damage to grass, soil, or landscaping caused by pet waste.

• We are not liable for injuries or illnesses resulting from exposure to pet waste before or after our services.

• We reserve the right to refuse or discontinue service if unsafe conditions exist.

6. Weather & Service Delays

• Extreme weather conditions (heavy rain, snow, storms) may cause service delays. We will notify clients and reschedule as necessary.

• If waste is frozen, buried under snow, or excessively wet, service may be limited until conditions improve.

7. Privacy Policy

• Client information is kept confidential and used only for scheduling, billing, and service-related communication.

8. Amendments to Terms

Doo-doo Gone reserves the right to modify these Terms of Service at any time. Clients will be notified of any significant changes.

By using our services, you acknowledge and agree to these terms. If you have any questions, please contact us at support@doodoogone.ca

Thank you for choosing Doo-doo Gone! We appreciate your business.

Doo-doo Gone

service@doodoogone.ca

doodoogone.ca